Best Shopify Apps

Best 12 Order Tracking Shopify Apps

Apps

Why is order tracking so important?

Order tracking is crucial, know the status and location of their order helps reduce anxiety and uncertainty about their purchase. Customers can plan their schedules around the expected delivery date and time, especially for high-value or urgent items. A seamless tracking experience contributes to overall customer satisfaction and can influence repeat business.

1. ParcelPanel

Parcel Panel tracks your orders in real-time and deals with exceptions before customers complain. Auto-send shipping notifications to keep customers informed. Create a branded & multilingual tracking page with abundant custom elements, no need to answer “Where is my order?”.

Installs: 45,498
Reviews: 3,201

Rating: 5.0

Pricing: Free plan available/Free trial available.
TrackingMore

2. TrackingMore

TrackingMore is easy to manage orders, the app also supports promotions that can help users attract customers, and the best part is that it provides pre-sale and post-sale estimated shipment dates, which can effectively increase the conversion rate.

Installs: 11,460
Reviews: 673

Rating: 4.9

Pricing: Free plan available/Free trial available
17Track

3. 17TRACK

Support global parcel tracking; the whole system is automated; you can customize the tracking page, and customers will be notified as soon as the status of the order changes, speeding up the release of funds through PayPal Push. You can provide personalized services to increase profits.

Installs: 102,315
Review: 2,941

Rate: 5.0

Pricing: 14-day free trial.
Track123

4. Track123

The status of all orders can be tracked at all times, and Paypal is automatically synchronized to prevent WISMO from being called. Emails can be sent automatically based on order status—timely response and problem-solving to increase customer loyalty effectively.

Installs: 41,466
Review: 2,710

Rate: 4.9

Pricing: Free plan available/14-day free trial.

5. AfterShip

AfterShip can help users track the status of their orders promptly and provide reminders in the form of email and SMS notifications, which can effectively reduce customer anxiety, and utilize artificial intelligence to predict delivery dates and accurately provide customers with delivery times.

Installs: 19,505
Review: 4,522

Rate: 4.8

Pricing: Free plan available.
Route

6. Route

Route provides protection and tracking of parcels for purchasers through real-time monitoring to improve customer trust, even in a particular situation. Route provides even the claims service so that consumers can buy with peace of mind carbon-neutral transportation.

Installs: 14,216
Review: 404

Rate: 4.0

Pricing: Additional charges may apply.
Tracktor

7. Tracktor

Tracktor lowers your support expenses and boosts customer satisfaction to convert one-time customers into loyal customers. You and your clients will have unparalleled visibility into the whereabouts and status of each item in transit thanks to standard order tracking.

Installs: 5,424
Review: 737

Rate: 4.8

Pricing: Free plan available/14-day free trial.
Synctrack

8. Synctrack

Information about tracking and Stripe are automatically synchronized. Quicker Funds Release, Increase Trust, and Prevent Conflicts. With just one click and Synctrack, 100% of tracking numbers can be added to Stripe in less than five seconds.

Installs: 3,326
Review: 453

Rate: 5.0

Pricing: Free plan available
FAQPRIME

9. FAQPRIME

Your customers can access AI-generated FAQs and Q&As, determine “Where’s my order” using the order tracking app, communicate via chat software or email using the Contact Us form, or shop via live video call thanks to beautifully designed chat style support widgets.

Installs: 3,293
Review: 105

Rate: 4.6

Pricing: Free plan available.
ReturnGo

10. ReturnGO

ReturnGO offers a comprehensive after-sales service for both consumers and retailers. In addition to a simple return and exchange procedure, the website provides a feature for analyzing return data, which helps retailers know their customers better.

Installs: 2,499
Review: 303

Rate: 4.9

Pricing: From $23 / month.
Hulk

11. Hulk

Merchants can use SEO optimization features to increase search visibility when customizing their pages. It provides customers a special FAQS page with 24/7 real-time order tracking and the option to use Google Maps directly on the website to pinpoint an order’s location.

Installs: 1,905
Review: 107

Rate: 4.6

Pricing: Free plan available.
postship

12. PostShip

Eliminate order tracking support queries, providing a great post purchase experience to your customers. Their proactive notifications excel over Aftership in catching delays & informing customer. Build anticipation with order status notifications. 1400+ Carriers

Installs: 1,215
Review: 47

Rate: 4.6

Pricing: Free plan available.

Frequently Asked Questions

Maximize your brand with Channelwill

Channelwill is an outstanding eCommerce post-purchase and marketing solution platform. We offer data-driven solutions for order tracking, returns, reviews, loyalty, SEO, and referrals. You can craft smart online stores, offering high post-purchase experiences to drive conversion rates and incubate loyal customers. 

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