Best Returns & Exchanges App
Simplify Return Process With ParcelPanel Returns
Make product returns a breeze for customers. Turn refunds into exchanges and future business opportunities! Our returns management solution is here to boost your bottom line!
Excellent Return Experience Keeps Customers Coming Back
Returns are an unavoidable, time-consuming, and often unprofitable challenge for retailers. ParcelPanel Returns & Exchanges transforms this process by turning returned products into new order opportunities through variant exchanges and refunds to store credits.
We simplify returns management with comprehensive solutions, including incentivized exchanges and refunds to in-store credits. Additionally, we automate return policies and support multiple languages, regardless of geography or platform. Convert return customers into loyal advocates and increase retained revenue!
Personalized, Automated Return Solutions to Retain Revenue and Customers
Recapture Revenue
Recapture returned revenue with exchanges, incentives, and partial refunds across all customer touchpoints. Retain revenue and enhance customer satisfaction effortlessly.
30%
Returns End in Retained Revenue
Reduce Operational Costs
Streamline your operations by centralizing and automating the returns process. Gain valuable insights while reducing costs and improving efficiency.
40%
Reduction in Return Losses
Improve Return Experience
Create a thoughtful return experience to increase brand engagement and drive future repurchases. Seamlessly navigate returns with a branded returns page and logistics integration.
90%
Customers buy again with a positive return experience
Smart Return Management Features
Effortlessly streamline returns with smart return management, transforming refunds into exchanges and enhancing customer satisfaction.
Variant Return Solutions
Multiple return methods for you to customize, like a refund to store discount, retain customers and sales.
Return Requests with a 24/7 Portal
Allow customers to return unwanted items at their earliest convenience while collecting return reasons and desired return solutions.
Return Management Dashboard
Measure what matters with easy-to-use reports. You can filter, export, and drill down on the data in a couple of clicks.
Return Eligibility Rules
Set up eligibility rules for advanced automation and see your entire return policy fairly implemented.
Branded & Multilingual Return Page
Build a branding return page and customize its look to delight your customers with an efficient return & exchange service.
Return Status Notifications
Inform customers at every step via custom emails to keep customers informed of the entire return process.
Seamless Integration
1,234+ Carriers
Support 1,234+ carriers worldwide, including USPS, UPS, FedEx, and DHL. Leverage this powerful global network of carriers to provide better service.
50+ Integration
Integrate with the leading e-commerce platforms and apps to power your business.
Choose the Perfect Plan For Your Business
Free
6 quota/month
Essential
60 quota/month; $0.45 per extra return
Tech Stack for Peak Performance
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Increase retention revenue
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Nice post-purchase experience
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Improve customer experience
Ensure Peace of Mind with ISO 27001 Certification, GDPR Compliance
ISO 27001 Certification
We reassures stakeholders that the brand adheres to best practices for protecting sensitive and confidential information.
GDPR Compliance
Channelwill demonstrates our commitment to data protection and respecting individual privacy rights.
24/7 Support
When you choose Channelwill, you choose peace of mind, knowing that every problem you encounter is resolved.
“This app is just wonderful, and the customer service is fast, so fast. I recommend every e-commerce store on Shopify to use the app to set up their returns.”
“AMAZING customer service. The interface is really clean and exactly what I’ve needed for exchange orders. “
“AMAZING customer service. The interface is really clean and exactly what I’ve needed for exchange orders.”
Better returns and exchanges win LTV!
Make returns and exchanges hassle-free to reduce costs, retain customers and recapture revenue.