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Author: Abby Zeng

  • Customer Commitment: Importance, Types & Examples [2025]
    Abby Zeng

    •

    Customer Commitment: Importance, Types & Examples [2025]

    The most successful businesses know that the value of a customer does not end after payment for a product or service. The same applies to eCommerce stores, as brands that…

  • 10 E-commerce Innovations Thrive Your Business [2025]
    Abby Zeng

    •

    10 E-commerce Innovations Thrive Your Business [2025]

    The e-commerce industry is constantly changing, and businesses are always eager to use e-commerce innovations to create or change existing e-commerce businesses to meet customer needs. Although everything in e-commerce…

  • LAMZU Reduced Cart Abandonment and Increased Sales by 20%
    Abby Zeng

    •

    LAMZU Reduced Cart Abandonment and Increased Sales by 20%

    Brief Summary Industry: Consumer Electronics Platform & Agency: Shopify  Challenge: To handle customer inquiries promptly and enhance brand credibility by showcasing feedback from satisfied customers. Solution: Adopted Willdesk to streamline…

  • How to realize Shopify exchange in Your store? [2025]
    Abby Zeng

    •

    How to realize Shopify exchange in Your store? [2025]

    With the rise of e-commerce, the exchange system has become more and more important. A reliable and convenient exchange system will help you solve various post-selling problems, such as wrong…

  • Incentivized Reviews: A Comprehensive Guide [2025]
    Abby Zeng

    •

    Incentivized Reviews: A Comprehensive Guide [2025]

    89% of shoppers will not buy before they have seen the reviews. Yet, paradoxically, only a handful of shoppers actually leave reviews. It’s as if most satisfied customers are simply…

  • Silvercut Achieves 370% Post-Purchase Engagement & 400% ROI
    Abby Zeng

    •

    Silvercut Achieves 370% Post-Purchase Engagement & 400% ROI

    Introduction Founded in Sweden in 2019 by the visionary Emil Norlander, Silvercut has quickly risen to prominence as a cherished personalized jewelry brand. Specializing in creating lifelike pet replicas as…

  • Kimstore Yields an ROI of 3000% with ParcelPanel in Order Tracking
    Abby Zeng

    •

    Kimstore Yields an ROI of 3000% with ParcelPanel in Order Tracking

    Overview Journey to Digital Eminence Kim Lato launched Kimstore in 2006 with a visionary seed capital of PHP 20,000. Today, it stands as the most trusted online electronics retailer in…

  • Phenom Elite Reduces WISMO Tickets by 66% and Boosts CSAT by 4.5%
    Abby Zeng

    •

    Phenom Elite Reduces WISMO Tickets by 66% and Boosts CSAT by 4.5%

    Overview Brand Name: Phenom EliteIndustry: Sports & OutdoorsPlatform: ShopifyLocation: USAFounded: 2013Employee Count: 10-50Shopify Utilization: Since August 2021Shipping Partners: 5+Key Integration: Klaviyo Origin and Growth Originating from a modest $65 loan,…

  • Luxe Cosmetics Generates 27% Repeat Sales with ParcelPanel
    Abby Zeng

    •

    Luxe Cosmetics Generates 27% Repeat Sales with ParcelPanel

    Business Insight: Luxe Cosmetics Snapshot Brand: Luxe CosmeticsSector: Beauty & WellnessPlatform: Shopify PlusHeadquarters: NetherlandsEstablishment Year: 2022Employee Range: 11-55Online Activation: March 2023Delivery Partners: Over 5Integration Details: Not Applicable Origin and Evolution…

  • JK Boots Uses ParcelPanel to Reduce Order Tracking Tickets by 63%
    Abby Zeng

    •

    JK Boots Uses ParcelPanel to Reduce Order Tracking Tickets by 63%

    Overview Brand: JK BootsIndustry: Apparel & AccessoriesPlatform: Shopify PlusLocation: Spokane, Washington, USAFounded: 1996Employee Count: 11-50Online Presence Initiated: August 2022Shipping Partners: Fewer than 5Integrations: Not Available Brand Story Founded by John…

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