Helpdesk & Live Chat Support App
Turn Your Customer Service Into A Profit Center
Enhancing customer satisfaction through Willdesk’s AI-powered automation flow and personalized care. Support better and sell more with our efficient support solution.
Make support effortless with Willdesk AI
Running a Shopify store is a lot of work, but Willdesk AI makes it easier by enabling real-time, multilingual auto-replies across all channels—including email (spam filtering supported). With smart ticket routing, you can focus on what really matters while Willdesk helps you stay on top of customer inquiries, boosting satisfaction and revenue.
A seamless shopping experience from start to finish
From recommending products to your customers before they make a purchase, offering guided product browsing and discounts during their shopping, to handling returns, address changes, and cancellations post-purchase—Willdesk AI automates it all. You won’t need extra integrations, as a self-branded widget with TrackingMore API lets customers easily track their orders in real-time.
All your customer interactions, in one place
No more juggling between different apps! Willdesk brings your email, live chat, Instagram, Messenger, and WhatsApp conversations into one single inbox. This means less manual work and more time for you to focus on growing your store. Plus, with smart auto-replies and omnichannel support, you’ll offer faster and more efficient customer service.
Know your customers better, to serve them better
With Willdesk’s deep integration with Shopify, Klaviyo, Mailchimp, and SMSBump, you can easily access customer order history, loyalty programs, subscriptions, and behavior data in one central hub. AI tags, sentiment detection, and behavior analysis ensure that every reply is personalized and on-point—no more switching between tabs!
Maximize conversion and retention
Helpdesk
Willdesk help you create a custom help center and FAQ page for your store. Let your customers solve their own problems with easy-to-use self-service options, reducing the volume of tickets and making their shopping experience even better.
Live chat
With Willdesk’s live chat feature, you can handle all your chats from one central interface. Whether responding to a product inquiry, addressing a shipping question, or resolving a return request. Plus, you can customize the chat widget to fit your brand’s style.
Chatbot
With Willdesk’s AI-powered chatbot, you can automate instant replies to FAQs, product inquiries, returns, and more. Always available, the chatbot ensures your customers get the help they need, even after hours. It feels natural, like chatting with a real person.
Auto Workflow
No coding required! Willdesk makes it easy to design custom workflows for cart recovery, product recommendations, ticket routing, and FAQ automation. Simply drag and drop to create flows tailored to your store’s needs, and watch the system do the heavy lifting.
Pricing
Choose the Perfect Plan For Your Business
Free
For a customized plan, please contact us!
Starter
or $152.25/year and save 25%
$12 per each additional 100 conversations
Basic
or $360.36/year and save 30%
$12 per each additional 100 conversations
Pro
or $1259.16/year and save 30%
$10 per each additional 100 conversations
Tech Stack
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Improve customer loyalty and retention
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Enhance post-purchase customer experience
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Demonstrating brand credibility and reputation
I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.
The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.
Easy to set up app, with all the functionallity you need. good pricing and awesome support, that is quick to help.
Elevate your customer service today！
Streamlines your customer interactions, boost satisfaction, and watches your business thrive with Willdesk.