E-commerce Retention & Channelwill
Personalized engagement and tailored rewards can lead to a notable 4% – 6% increase in retention rates, and a 65% surge in customer loyalty and repeat business.
A personalized experience elevates customer retention
Personalizing the customer journey is key to retention. It creates a sense of value and connection, encouraging loyalty. Brands choose Channelwill to tailor services and communications, showing customers their care and driving repeat business and long-term relationships.
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40%+ AOV
A 40% increase in AOV, from $60 to $ 84. -
60%+ RR
A 60% in retention rate over the past year. -
2X RPR
2 x repeat purchase rate, from 20% to 40%. -
$10,000+ SR
$10,000+ sales increase in 3 three months. -
30%+ SR
A 30%+ sales revenue in 6 months. -
40%+ AOV
A 40% increase in AOV, from $60 to $ 84. -
60%+ RR
A 60%+ in retention rate over the past year -
2X RPR
2 x repeat purchase rate, from 20% to 40%. -
$10,000+ SR
$10,000+ sales increase in 3 three months. -
30%+ SR
A 30%+ sales revenue in 6 months.
See how Channelwill retain your customers
Personalized customer experience
Personalized Customer Experience
Utilize customer historical data and behavior to provide them with personalized product recommendations and customized shopping experiences, which leads to repeat purchases.
Features
Maximizing customer feedback
Timely Feedback and Regular Communication
Stay in touch with customers by sending personalized messages, such as promotions, new product launches, and more, at specific times by email. Actively collect customer feedback and reviews, improve products, and use social proof to increase the repurchase rate.
Features
Build a personalized loyalty program
Attractive Loyalty Program
Create attractive loyalty programs that offer loyalty packages tailored to different customers, thus encouraging customers to make multiple purchases and become long-term customers.
Features
Seamless return & exchange experience
Simplify Return & Exchange Process
Streamline your return and exchange process with efficient solutions, making customer satisfaction your top priority. Make good use of product-to-point systems to retain customers in your store.
Features
Build something great
Everything you need to build a Shopify store
Installs
Every installation is a testament to our growing strength.
Shopify Reviews
We’ve got tons of positive reviews for helping them streamline store building.
Happy Customers
30,000+ happy customers grow and shine with Channelwill
Increase retention rates with Channelwill
Data-Driven Personalization
Leverage customer data to personalize product recommendations, ensuring each interaction is valuable to the individual customer.
Automated Communication
Automatic tools to send timely messages, such as post-purchase updates, birthday wishes, or anniversary offers, add a personal touch.
Exclusive Access
Offer exclusive access to new product launches, sales, or content that is not available to the general public with customized VIP tiers.
Seamless Customer Service
Provide personalized customer support through multiple channels, including live chat, email, or social media to address customer concerns.
Feedback Loop
Create a system where customer feedback is collected and used to improve products and services.
Reporting & Analytics
Full visibility of delivery status, historical performance, customer promise attainment, and more.
Retain customers with a personalized experience!
Channelwill helps you tailor personalized post-purchase experiences to retain customers.