Introduction
A Shopify order tracking app is a tool that integrates with your store to show the real-time status of your order. You can use the best Shopify order tracking apps to learn whether your package is in transit, at a specific delivery hub, or with the courier for final delivery. Customers can also access this information to get a realistic idea of when the order will arrive at their doorstep.
Why is order tracking crucial for Shopify sellers?
- Save time: The app eliminates the need for manual tracking. This saves you time that you can spend on other important aspects of your business.
- Consolidate information: A centralized dashboard allows you to see the status of multiple orders in one place. This makes it easy to spot issues or delays that might negatively impact your operations.
- Improve customer experience: The app provides real-time updates to customers. This helps to set realistic expectations and enhances their shopping experience.
Top 8 Best Shopify Order Tracking Apps
When curating a list of the best Shopify order-tracking apps, we manually reviewed and tested different options based on the following criteria:
- Ease of use: We assess how simple it is to navigate the interface. Less complexity leads to quick mastery.
- Features: We evaluate essential and bonus functionalities. Apps offering real-time tracking and geo-features score high.
- Integrations: We look at compatibility with other software. The best apps connect seamlessly with popular email tools and CRMs.
- Pricing: We examine the cost and what you get in return. Free trials and bundled features often mean greater value.
- Reviews: We include customer feedback in our evaluation. Broadly positive reviews offer a more rounded picture of an app’s worth.
1. Parcel Panel Order Tracking
Customer Rating: 4.8/5 (over 150 reviews)
Key Features
Considered the best Shopify order tracking app by many, ParcelPanel is designed to simplify operations for e-commerce businesses. It offers a comprehensive overview of all your orders, along with color-coded statuses to keep you informed of their progress. You also get real-time sync & tracking with 1,100+ carriers, which saves you time for other important things in your business.
ParcelPanel also offers:
- Automated notifications: Use six triggers to send emails to customers. Edit messages to fit your brand. Notify yourself to address issues early.
- Branded tracking page: Create a custom tracking page with ParcelPanel. Keep customers on your site. Features include status updates, map views, and auto-translation.
- Upsell system: ParcelPanel also upsells. Show AI recommendations and discount alerts on tracking pages and in emails. Make each alert your own.
- Smart analytics: Get key data from a simple dashboard. Track shipments, view page visits, and see upsell success. Easy-to-read graphs help you make quick decisions
- While label dropshipping: Conceal the Chinese origin of orders with a single click. Dropship to the US, Canada, Europe, and other countries with confidence.
Pros & Cons Table
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Integrated with Other Popular Shopify Apps:
Shopify Flow, Klaviyo, Omnisend, Judge.me, Loox, Gorgias, PageFly
Pricing Plans
Parcel Panel Order Tracking offers four monthly plans:
- Free: Track up to 20 orders for $0/month.
Essential: Track up to 200 orders for $9/month. - Professional: Track up to 2,000 orders for $49/month.
- Enterprise: Track up to 25,000 orders for $399/month.
The paid plans come with a 7-day free trial that grants access to all ParcelPanel features for hands-on testing.
2. AfterShip Order Tracking
Customer Rating: 4.7/5 (over 3,900 reviews)
Key Features
AfterShip is a robust order-tracking app that enables Shopify merchants to keep an eye on their packages in real time. Its shipment dashboard offers insightful data for all your orders, along with automated tracking, standardized tracking statuses, and search and filter options. Additionally, you get a separate analytics dashboard where you can analyze carrier transit times, exceptions, and on-time rates—enabling you to make informed decisions regarding future orders.
AfterShip also offers:
- Branded tracking page: Pull customers back to your site with a tracking page tailored for your audience. Customize it using your own brand assets for a seamless buying experience.
- Shipping reviews: Address delivery hiccups proactively. Invite customers to give timely feedback before minor issues turn major and hit social media.
- Omnichannel messaging: Engage customers where they prefer—email, SMS, WhatsApp, or Facebook. Create positive touch points that elevate the shopping experience.
- Product recommendations: Boost revenue by suggesting additional products on tracking pages. Choose the items yourself or let our AI select the most relevant option.
- Multilingual updates: Go global effortlessly with auto-translated updates. Offer every customer the comfort of tracking and notifications in their native language.
Pros & Cons Table
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Integrated with Other Popular Shopify Apps:
Shopify Flow, Checkout, Loox, Klaviyo, Shipstation, Judge.me, Postscript, Omnisend
Pricing Plans
AfterShip Order Tracking has four monthly subscription plans:
- Free: Track 50 shipments for $0/month.
Essential: Track 100 shipments for $11/month. - Pro: Track 2,000 shipments for $119/month.
- Premium: Track a large number of shipments for $239/month.
The paid plans come with a 7-day free trial, allowing you to test the app before paying for a subscription.
3. TrackingMore Order Tracking
Customer Rating: 4.9/5 (over 280 reviews)
Key Features
Looking for an app that lets you see the crucial bits of order-related data at one glance? Look no further than TrackingMore. This order-tracking app lets you manage all your shipments in one place with statuses tailored to your preferences. With just a few clicks, you can track orders, monitor exceptions, see carrier data, and more.
TrackingMore also offers:
- Auto-monitoring: Give your customers more than tracking numbers. Offer them full visibility—every location, every moment.
- Branded tracking page: Stop sending shoppers to a carrier site. Empower them to check the order status on a dedicated tracking page with relevant recommendations.
Delivery notifications: Don’t wait for customers to ask, “Where’s my package?” Set custom email and SMS alerts to go out at different stages of the shipment journey. - Tracking API: Integrate TrackingMore’s API into your existing systems. Compatible with Amazon, Google CSV, and WooCommerce, it streamlines the tracking process from start to finish.
Pros & Cons Table
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Integrated with Other Popular Shopify Apps:
Shopify Flow, ShipHero, EcoReturns, Klaviyo, Shippo, PageFly, Dropshipman
Pricing Plans
TrackingMore – Order Tracking has four monthly plans:
- Free: Track up to 250 shipments for $0/month.
- Basic: Track up to 300 shipments for $9/month.
- Pro: Track up to 2,000 shipments for $59/month.
- Enterprise: Track 10,000+ shipments $219/month.
It also offers a 14-day free trial for each plan, giving you enough time to test their features rigorously before making a purchase.
4. 17TRACK Order, PayPal Tracking
Customer Rating: 5/5 (over 1,500 reviews)
Key Features
17Track is one of the best solutions for simplifying order tracking and transaction import. You can configure it to automatically push tracking info to PayPal, as well as leverage Shopify native email workflows for easier order management. The app is also known for its exception alerts, which help you avoid urgent customer service issues.
Plus, 17Track offers:
- Global tracking: Whether you’re sending international or domestic packages, you can track all of them in one place.
- Branded tracking page: Enhance the post-purchase experience with direct tracking, estimated delivery info, and personalized recommendations.
- Buyer protection: Enable customers to safeguard their orders from damage, loss, or delay.
- Data analytics: See key metrics like delivery rate and exception rate to analyze carrier performance. Gauge shipping data across couriers and lanes.
Pros & Cons Table
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Integrated with Other Popular Shopify Apps:
Shopify Flow
Pricing Plans
17TRACK Order, PayPal Tracking offers four monthly plans:
- Free: Track up to 50 shipments for $0/month.
- Basic: Track up to 100 shipments for $9/month.
- Pro: Track up to 2,000 shipments for $79/month.
- Premium: Track up to 3,000 shipments for $239/month.
The paid plans have a 14-day free trial, meaning you can test things comprehensively before buying a subscription.
5. Track123 Order Tracking
Customer Rating: 4.9/5 (over 1,900 reviews)
Key Features
Tired of manually tracking shipments? Track123 could be your savior. This platform not only automates your orders but also pulls in real-time updates from any carrier you’re using. Want to connect with a global audience? You can set up a tracking page in multiple languages. Plus, smart-triggered notifications ensure you’re keeping customers in the loop, enhancing your post-purchase experience.
Track123 also offers:
- Tracking page editor: Set up your tracking page the way you want it. Drag and drop elements and customize themes to reflect your brand identity.
- Upsells and cross-sells: Recommend additional products to increase average order value. Give customers options post-purchase to enhance their overall experience.
- Smart analytics: See transit time, delivery time, and other crucial metrics. Make informed decisions regarding which courier to use for your business.
- Paypal integration: Automatically provide tracking details to PayPal. Help customers track orders while using this payment method.
Pros & Cons Table
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Integrated with Other Popular Shopify Apps:
Loox, Shopify Flow, Judge.me, OrderlyEmails, Stamped, Klaviyo, Weglot
Pricing Plans
Track123 Order Tracking offers three pricing plans:
- Free: Track up to 200 orders for $0/month.
- Growth: Track up to 500 orders for $9/month.
- Advanced: Track up to 2,000 orders for $48/month.
However, there’s no free trial available, like for other Shopify order tracking apps.
6. Tracktor Order Tracking
Customer Rating: 4.8/5 (over 700 reviews)
Key Features
It’s no secret that order tracking used to be a luxury that only major retailers could afford for their sites. But with solutions like Tracktor, even smaller Shopify merchants can integrate the feature into their stores. Tracktor’s robust package tracking syncs with the database of major carriers, offering incredible visibility into the order’s location and status.
Tracktor also offers:
- Robust dashboard: Want deeper insights? Navigate your tracking data on a 3D interactive map. Make smart decisions based on real-time data.
- Branded tracking: Craft a tracking page that’s all yours. Tailor its look to match your brand and control what your buyers see.
- Timely notifications: Set up alerts via email or SMS. Customers get the scoop when their packages are out for delivery or have landed.
- Self-service support: Say goodbye to a flood of “Where’s My Order?” requests. Customers can check the status themselves, reducing your support workload.
- PayPal integration: Keep the tracking info flowing even through PayPal transactions.
Pros & Cons Table
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Integrated with Other Popular Shopify Apps:
Shopify Flow, Orderly Emails, Klaviyo, MESA, Spently, Segment, Omnisend
Pricing Plans
Tracktor Order Tracking has four pricing plans:
- Free: Track up to 75 orders for $0/month.
- Starter: Track up to 300 orders for $9.99/month.
- Essential: Track up to 2,000 orders for $39.99/month.
- Advanced: Track up to 6,000 orders for $99/month.
It also offers a 7-day free trial for each paid plan, plus charges $0.05 per additional order after the listed threshold.
7. Route: PostPurchase Platform
Customer Rating: 3.9/5 (over 350 reviews)
Key Features
Route isn’t a dedicated order-tracking platform per se, but it lets you keep track of your packages with basic delivery info. You also get web and email notifications, as well as the option to send branded SMS to customers, Plus, the app lets you offer shipping insurance that safeguards orders against damage, theft, or loss, giving customers peace of mind.
Route also offers:
- AI-driven product recommendations: Show customers products they are most likely to buy. Upsell and cross-sell inventory to increase business revenue.
- Carbon-neutral shipping: Minimize environmental impact with enabled carbon-neutral shipping options. Align business practices with customer desire for eco-friendly consumption.
- Package tracking API: Enable robust tracking with a straightforward API integration. Ease the technical load while maintaining a high level of service.
Pros & Cons Table
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Integrated with Other Popular Shopify Apps:
Loox, Shopify Flow, Judge.me, OrderlyEmails, Stamped, Klaviyo, Weglot
Pricing Plans
Route: PostPurchase Platform offers three plans:
- Free: Offers basic tracking with web and app notifications for $0/month.
- Pro: Offers advanced tracking with branded emails and recommendations for $349/month.
- Custom: Offers everything in the Free and Pro plan, plus package tracking API for a custom price.
However, no free trial is available for any of the plans.
8. Rush Order Tracking & Upsell
Customer Rating: 5/5 (over 270 reviews)
Key Features
Turn occasional buyers into loyal customers with Rush. How? Through its high-converting shipping notifications and tracking pages. These pages come loaded with compelling upsells and cross-sells. Customize the entire shipping experience, from delivery date estimates to AI-optimized email flows.
Rush Order Tracking & Upsell also offers:
- Custom tracking page: Personalize every detail to reflect your brand. Additionally, enhance sales with AI-driven product recommendations.
- Intelligent delivery dates: Display predictive delivery dates on your Product Details Page. In this way, customers make more informed decisions.
- Email integration: Seamlessly pair up with Klaviyo, Omnisend, or Orderly Emails. As a result, transaction delivery notifications stay in line with your branding.
- Optimized dropshipping experience: Control shipping data to your advantage. Options to hide or show origin addresses and mask carriers are available.
- Smart analytics: Measure carrier performance and monitor delivery and transit times. Furthermore, set up custom workflows for a granular look at your operations.
Pros & Cons Table
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Integrated with Other Popular Shopify Apps:
Checkout, Yotpo, LOOX, Okendo, Trustpilot, Judge.me, Klaviyo, Orderly Email, Dsers, CJ Dropshipping, AutoDS, Rebuy, ShipBob
Pricing Plans
Rush ‑ Order Tracking & Upsell has four pricing plans:
- Free: Track up to 50 shipments for $0/month.
- Growth: Track up to 500 shipments for $29/month.
- Advanced: Track up to 5,000 shipments for $199/month.
- Enterprise: Track up to 50,000 shipments for $1,999/month.
Merchants also get a 10-day free trial, allowing you to test each paid plan before making a purchase decision.
Conclusion
These are some of the best Shopify apps for tracking your orders. Each app comes with unique features and allows you to stay on top of shipments while also keeping customers in the loop.
But what if you want more? The solution then is to go for an all-in-one e-commerce solution like Channelwill. Such solutions contain a range of sub-products that optimize everything from order tracking to customer service and more.
So if you want a dedicated app, pick from the eight options discussed above. And if you want an all-in-one, choose Channelwill. Either way, you’re boosting your store’s appeal while making life easier for customers.
FAQ About Best Shopify Order Tracking Apps
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