提供無與倫比的購後體驗
ParcelPanel訂單追蹤應用程式協助您解放客服團隊，建立顧客忠誠度，促進回購。從自動訂單物流更新通知到遺失或損壞包裹的全方位保障，ParcelPanel幫助您打造順暢的配送體驗，讓買家持續回購。此外，憑藉全天候支援與可擴展性，您可安心無憂——您的品牌購後體驗始終受到保障。
DTC品牌選擇我們的解決方案
結帳後推動更多顧客回購
ParcelPanel將「我的快遞在哪裡？」的問題轉化為顧客信任，讓買家持續與品牌互動，並在購後旅程每個階段建立信任。
即時物流更新，讓顧客更滿意，客服團隊更輕鬆
提供顧客訂單的即時物流可視性，讓他們知道包裹即時位置與預計送達時間。主動發送物流更新通知，可減少高達75%的重複客服工單——讓您專注於業務成長。
免費試用訂單追蹤
透過完整品牌化、促進營收的查詢體驗讓顧客滿意
用統一工具為顧客提供清楚、符合品牌調性的物流查詢體驗，讓他們隨時掌握狀態並減少「我的快遞包裹在哪裡？」的詢問；顯示預計送達日期、提供個人化商品推薦，並維持品牌獨特風格。減少客服工單，建立忠誠度，並透過購後互動提升營收。
免費試用訂單追蹤即時查看，掌握可採取的行動
透過運輸時間、查詢、轉換和物流狀態的即時資料獲得對配送流程的完整可視性——這樣您可以快速發現並修復瓶頸，避免拖慢進度。透過優化物流策略和利用顧客洞察，您將改善運輸時間，提升追蹤頁面參與度，最終推動更多重複銷售。
免費試用訂單追蹤
結帳後推動更多顧客回購
ParcelPanel將「我的快遞在哪裡？」的問題轉化為顧客信任，讓買家持續與品牌互動，並在購後旅程每個階段建立信任。
即時物流更新，讓顧客更滿意，客服團隊更輕鬆
提供顧客訂單的即時物流可視性，讓他們知道包裹即時位置與預計送達時間。主動發送物流更新通知，可減少高達75%的重複客服工單——讓您專注於業務成長。
免費試用訂單追蹤
透過完整品牌化、促進營收的查詢體驗讓顧客滿意
用統一工具為顧客提供清楚、符合品牌調性的物流查詢體驗，讓他們隨時掌握狀態並減少「我的快遞包裹在哪裡？」的詢問；顯示預計送達日期、提供個人化商品推薦，並維持品牌獨特風格。減少客服工單，建立忠誠度，並透過購後互動提升營收。
免費試用訂單追蹤
即時查看，掌握可採取的行動
透過運輸時間、查詢、轉換和物流狀態的即時資料獲得對配送流程的完整可視性——這樣您可以快速發現並修復瓶頸，避免拖慢進度。透過優化物流策略和利用顧客洞察，您將改善運輸時間，提升追蹤頁面參與度，最終推動更多重複銷售。
免費試用訂單追蹤
品牌輕鬆邁向全球
無縫整合1,400+全球物流快遞服務商——包括USPS、UPS、FedEx和DHL——並串接50+如Klaviyo、Gorgias、Yotpo等全球頂尖應用程式。透過個人化工作流程與強大自動化，ParcelPanel確保無縫、可擴展的購後體驗——無論您在哪裡、如何履行訂單。
獲得安心和真正的業務成長
透過ParcelPanel，您可為每筆訂單提供保障，進一步優化購後體驗，輕鬆推動可量化成果。
物流保護保障
實質性商業效益
讓顧客自主選擇運輸保障，完全放心
將ParcelPanel物流保障作為可選附加服務，讓顧客在面對遺失、損壞或延遲包裹時安心。結帳時只需勾選，即可自主加入。一旦遇到配送問題，顧客可在數秒內提交理賠申請，並於48小時內獲得處理——您的商店無需增加額外成本或承擔風險。
免費試用
客戶評價
A must-have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed.
ParcelPanel has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses.
So far so good. Detailed and gives customer peace of mind with shipping and tracking updates. Good to enhance the customer experience.
I follow all my shipments with parcel panel and I am very satisfied. A lot of settings available, and the customer care is very fast and reliable.
This app gets the job done! I've been using it for several years now. It's easy to set up, to customize, it seamlessly integrates with my store and makes the work so much easier.
With the tracking, you can have it take your customers straight to the courier site or remain on your own site, it's such a great feature!
Great app, provides us with certainty that our customers know where their packages are. We really appreciate how fast and helpful the customer service team are.
A must-have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed.
ParcelPanel has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses.
So far so good. Detailed and gives customer peace of mind with shipping and tracking updates. Good to enhance the customer experience.
I follow all my shipments with parcel panel and I am very satisfied. A lot of settings available, and the customer care is very fast and reliable.
This app gets the job done! I've been using it for several years now. It's easy to set up, to customize, it seamlessly integrates with my store and makes the work so much easier.
With the tracking, you can have it take your customers straight to the courier site or remain on your own site, it's such a great feature!
Great app, provides us with certainty that our customers know where their packages are. We really appreciate how fast and helpful the customer service team are.
常見問題
