Location: Pasadena, California (Remote or Hybrid)
Role Overview
We are looking for an Agency Partner Manager with deep experience in the e-commerce / Shopify app ecosystem. This role will focus on developing, managing, and scaling partnerships with agencies, consultants, and technology partners to drive mutual growth.
About Us
Channelwill is a U.S.-headquartered SaaS company based in Pasadena, California, providing innovative post-purchase solutions for eCommerce brands. Our products help merchants improve customer experience, increase repeat purchases, and build long-term brand loyalty through tools such as returns & exchanges, loyalty programs, and order protection.
Key Responsibilities
• Identify, recruit, and manage strategic agency and technology partners.
• Build joint go-to-market strategies and co-marketing initiatives with partners.
• Educate partners on Channelwill’s solutions to ensure effective positioning and adoption.
• Develop partner enablement programs, sales resources, and training.
• Track and measure partner performance, ensuring mutual success.
• Represent Channelwill at industry events, conferences, and partner meetings.
Requirements
• Bachelor’s degree in Business, Marketing, or related field.
• At least 2 years of experience managing partnerships or alliances in the e-commerce / Shopify app ecosystem.
• Established network within Shopify and e-commerce agency communities.
• Strong negotiation, relationship management, and business development skills.
• Ability to work cross-functionally with sales, marketing, and product teams.
• Comfortable in a results-driven, entrepreneurial environment.
