e-Commerce Expert
The Essential Guide to Ecommerce Returns Management
You put a lot of effort into getting things right. You sell good-quality products, design an awesome online store, and write Oscar-worthy product descriptions, all to give your customers the…
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Shopify Sidekick Features That Every Merchant Should Know
Have you ever heard of Shopify Sidekick? It’s Shopify’s step to welcome AI into its system and let merchants automate some of their common tasks. It’s a much-needed move for…
Loyalty App for Small Business: Why It Matters and Best Loyalty Apps in 2025
Are you looking for a good loyalty app for small businesses? Maybe you want to improve customer retention without paying too much for ads. Or… you just want a better…
Porch Pirates: What Every Ecommerce Store Owner Needs to Know
Porch pirates or package thieves have been around for years. But they multiplied during the pandemic. Do you know the scary part? They had taken $12 billion worth of packages in…
Post-Purchase Dissonance: What Causes Buyer’s Remorse and How to Fix It?
Have you had customers who were excited to buy your product at first, but became anxious and started requesting a refund just a few days after? That might be because…
What is Partial Delivery and How to Handle It?
Partial delivery is a shipping process where orders are split into multiple shipments. As an ecommerce store owner, you might be wondering: “Will this hurt my business?” It WILL if…
What is a Partial Refund? (Guide for Shopify Stores)
Imagine waking up to a customer complaint about minor damage on their order? Your first instinct might be to issue a full refund or exchange. But the best solution is…
Loyalty Marketing: The Complete Guide for Ecommerce Stores
Have you ever thought about why some businesses make so much revenue even with fewer ads? Some may have been really lucky. But most of them invested in loyalty marketing….
Split Shipment: What It Is and Why It Matters
Split shipment is when parts of the same order are shipped out separately instead of arriving together. You might have an idea about it. But your customers often don’t, and…
Repeat Customers: Your Guide to Lasting Loyalty
Imagine if 50% of your monthly sales came from repeat customers. How awesome would that be? You wouldn’t have to worry about finding your next customer to make ends meet….