e-Commerce Expert
The Essential Guide to Ecommerce Returns Management
You put a lot of effort into getting things right. You sell good-quality products, design an awesome online store, and write Oscar-worthy product descriptions, all to give your customers the…
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Loyalty Marketing: The Complete Guide for Ecommerce Stores
Have you ever thought about why some businesses make so much revenue even with fewer ads? Some may have been really lucky. But most of them invested in loyalty marketing….
Split Shipment: What It Is and Why It Matters
Split shipment is when parts of the same order are shipped out separately instead of arriving together. You might have an idea about it. But your customers often don’t, and…
Repeat Customers: Your Guide to Lasting Loyalty
Imagine if 50% of your monthly sales came from repeat customers. How awesome would that be? You wouldn’t have to worry about finding your next customer to make ends meet….
Customer Lifetime Value: A Comprehensive Guide
Do you want to know what customer lifetime value is and how it works? Maybe you’re trying to reduce your ad spend. Or you feel like you aren’t getting enough…
Customer Retention Management: Building Loyalty
We all know how loyal customers bring most brands’ profits. But how many do you think have proper customer retention management? If you just throw a “retention strategy” on the…
Customer Loyalty Analytics: Unlock Your Retention Potential
Imagine putting all your efforts into winning customers, only to watch them leave after just one or two purchases (ouch). About 69% of shoppers say they’re still loyal to specific…
Best Rewards Program Software [2025]
You know what’s frustrating about running an online store? Shoppers come in, buy once, and never return. It’s hard to grow a strong customer base when every sale feels like…
[Full Guide] What Is Shipping Protection?
Shipping protection is insurance for your packages. As a Shopify store owner, you might be thinking, “Why do I even need this?” I’ll let the numbers speak: Over 85 million…
What Does Pre-Transit Mean? And What to Do About It?
Pre-transit is an Etsy-coded status that appears when you drop off your package at the post office (or the shipping carrier), but it hasn’t been scanned yet. Some sellers panic…