Category: ParcelPanel
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What is Partial Delivery and How to Handle It?
Partial delivery is a shipping process where orders are split into multiple shipments. As an ecommerce store owner, you might be wondering: “Will this hurt my business?” It WILL if…
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What is a Partial Refund? (Guide for Shopify Stores)
Imagine waking up to a customer complaint about minor damage on their order? Your first instinct might be to issue a full refund or exchange. But the best solution is…
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![[Full Guide] What Is Shipping Protection?](https://www.channelwill.com/wp-content/uploads/2025/07/shopify-shipping-protection-1.png)
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[Full Guide] What Is Shipping Protection?
Shipping protection is insurance for your packages. As a Shopify store owner, you might be thinking, “Why do I even need this?” I’ll let the numbers speak: Over 85 million…
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What Does Pre-Transit Mean? And What to Do About It?
Pre-transit is an Etsy-coded status that appears when you drop off your package at the post office (or the shipping carrier), but it hasn’t been scanned yet. Some sellers panic…
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What Does Pre-Shipment Mean?
Pre-shipment is the first tracking status that appears when a seller creates a USPS shipping label but hasn’t handed over the package. We like to call it the “step zero”…
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Return Frauds: Types, Impact, and How to Protect Your Business
Have you ever wondered if the “damaged item” return request you processed was real? Or maybe questioned whether a customer could lose their receipt for the third time in a…
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How to Reduce Returns in Ecommerce
Imagine hitting your sales goal of $500,000 in a year (cue the happy dance). But only to realize that 18% of those orders were returned. That’s $90,000 worth of lost…
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Ecommerce Return Rates 2025: Statistics, Benchmarks & Insights
Did you know that ecommerce returns cost the retail industry over $743 billion in 2023? WHAT?! Yes. You saw that right. We’re not trying to jump-scare you here, but that’s…
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Returns and Exchanges: How to Write a Policy That Wins Customers (2025 Guide)
Do you get a lot of abandoned cart notifications? You know your product has the “IT” factor, and you have great reviews… but many customers still leave without buying. You…
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The Essential Guide to Ecommerce Returns Management
You put a lot of effort into getting things right. You sell good-quality products, design an awesome online store, and write Oscar-worthy product descriptions, all to give your customers the…
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