Category: Blog
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Customer Retention Management: Building Loyalty
We all know how loyal customers bring most brands’ profits. But how many do you think have proper customer retention management? If you just throw a “retention strategy” on the…
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Customer Loyalty Analytics: Unlock Your Retention Potential
Imagine putting all your efforts into winning customers, only to watch them leave after just one or two purchases (ouch). About 69% of shoppers say they’re still loyal to specific…
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![Best Rewards Program Software [2025]](https://www.channelwill.com/wp-content/uploads/2025/07/rewards-program-software.png)
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Best Rewards Program Software [2025]
You know what’s frustrating about running an online store? Shoppers come in, buy once, and never return. It’s hard to grow a strong customer base when every sale feels like…
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![[Full Guide] What Is Shipping Protection?](https://www.channelwill.com/wp-content/uploads/2025/07/shopify-shipping-protection-1.png)
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[Full Guide] What Is Shipping Protection?
Shipping protection is insurance for your packages. As a Shopify store owner, you might be thinking, “Why do I even need this?” I’ll let the numbers speak: Over 85 million…
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What Does Pre-Transit Mean? And What to Do About It?
Pre-transit is an Etsy-coded status that appears when you drop off your package at the post office (or the shipping carrier), but it hasn’t been scanned yet. Some sellers panic…
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What Does Pre-Shipment Mean?
Pre-shipment is the first tracking status that appears when a seller creates a USPS shipping label but hasn’t handed over the package. We like to call it the “step zero”…
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Return Frauds: Types, Impact, and How to Protect Your Business
Have you ever wondered if the “damaged item” return request you processed was real? Or maybe questioned whether a customer could lose their receipt for the third time in a…
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How to Reduce Returns in Ecommerce
Imagine hitting your sales goal of $500,000 in a year (cue the happy dance). But only to realize that 18% of those orders were returned. That’s $90,000 worth of lost…
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Okendo Pricing 2025: Is it Still Worth it for Your Business?
As a Shopify merchant, you know that customer reviews aren’t just about collecting opinions — they’re one of the most powerful tools to build trust, showcase your brand, and drive…
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Judge.me reviews Guide: Pricing, Alternatives, 2025 Updated
Are you looking to effortlessly build trust, boost conversions, and simplify your review management? Finding the right review app can be a game-changer for your online store, transforming casual browsers…
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