Category: Orders & Shipping
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Porch Pirates: What Every Ecommerce Store Owner Needs to Know
Porch pirates or package thieves have been around for years. But they multiplied during the pandemic. Do you know the scary part? They had taken $12 billion worth of packages in…
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Post-Purchase Dissonance: What Causes Buyer’s Remorse and How to Fix It?
Have you had customers who were excited to buy your product at first, but became anxious and started requesting a refund just a few days after? That might be because…
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What is Partial Delivery and How to Handle It?
Partial delivery is a shipping process where orders are split into multiple shipments. As an ecommerce store owner, you might be wondering: “Will this hurt my business?” It WILL if…
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Split Shipment: What It Is and Why It Matters
Split shipment is when parts of the same order are shipped out separately instead of arriving together. You might have an idea about it. But your customers often don’t, and…
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![[Full Guide] What Is Shipping Protection?](https://www.channelwill.com/wp-content/uploads/2025/07/shopify-shipping-protection-1.png)
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[Full Guide] What Is Shipping Protection?
Shipping protection is insurance for your packages. As a Shopify store owner, you might be thinking, “Why do I even need this?” I’ll let the numbers speak: Over 85 million…
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What Does Pre-Transit Mean? And What to Do About It?
Pre-transit is an Etsy-coded status that appears when you drop off your package at the post office (or the shipping carrier), but it hasn’t been scanned yet. Some sellers panic…
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What Does Pre-Shipment Mean?
Pre-shipment is the first tracking status that appears when a seller creates a USPS shipping label but hasn’t handed over the package. We like to call it the “step zero”…
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What is a Packing Slip? (And How to Use a Free Template)
Are you struggling to find a way to reduce complaints of missing or wrong products? There is a simple solution: packing slips. Packaging slips are important for several reasons, such…
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The Ultimate Guide to Branded Tracking Page
Are you looking for a complete guide on building a branded tracking page for your e-commerce business? You’re in the right place. Until a few years ago, buyers only received…
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How to Reduce WISMO & Boost Revenue?
Imagine waking up to three missed calls and lots of emails with the same question: “Where’s my order?” Feels like a scene from a horror movie, but it happens. Nearly…
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