Category: Blog
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Repeat Customers: Your Guide to Lasting Loyalty
Imagine if 50% of your monthly sales came from repeat customers. How awesome would that be? You wouldn’t have to worry about finding your next customer to make ends meet.…
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Customer Lifetime Value: A Comprehensive Guide
Do you want to know what customer lifetime value is and how it works? Maybe you’re trying to reduce your ad spend. Or you feel like you aren’t getting enough…
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Customer Retention Management: Building Loyalty
We all know how loyal customers bring most brands’ profits. But how many do you think have proper customer retention management? If you just throw a “retention strategy” on the…
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Customer Loyalty Analytics: Unlock Your Retention Potential
Imagine putting all your efforts into winning customers, only to watch them leave after just one or two purchases (ouch). About 69% of shoppers say they’re still loyal to specific…
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![Best Rewards Program Software [2025]](https://www.channelwill.com/wp-content/uploads/2025/07/rewards-program-software.png)
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Best Rewards Program Software [2025]
You know what’s frustrating about running an online store? Shoppers come in, buy once, and never return. It’s hard to grow a strong customer base when every sale feels like…
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![[Full Guide] What Is Shipping Protection?](https://www.channelwill.com/wp-content/uploads/2025/07/shopify-shipping-protection-1.png)
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[Full Guide] What Is Shipping Protection?
Shipping protection is insurance for your packages. As a Shopify store owner, you might be thinking, “Why do I even need this?” I’ll let the numbers speak: Over 85 million…
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What Does Pre-Transit Mean? And What to Do About It?
Pre-transit is an Etsy-coded status that appears when you drop off your package at the post office (or the shipping carrier), but it hasn’t been scanned yet. Some sellers panic…
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What Does Pre-Shipment Mean?
Pre-shipment is the first tracking status that appears when a seller creates a USPS shipping label but hasn’t handed over the package. We like to call it the “step zero”…
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Return Frauds: Types, Impact, and How to Protect Your Business
Have you ever wondered if the “damaged item” return request you processed was real? Or maybe questioned whether a customer could lose their receipt for the third time in a…
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How to Reduce Returns in Ecommerce
Imagine hitting your sales goal of $500,000 in a year (cue the happy dance). But only to realize that 18% of those orders were returned. That’s $90,000 worth of lost…
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