Serve better.
Retain longer.
Grow faster.
Retention is the new growth. Create memorable shopping experiences so customers feel seen, well cared for, and ready to buy more. Gain traction and grow beyond limits.
Fewer WISMO support tickets
Increase in retained revenue
Higher customer lifetime value
Fuel for smart growth.
Power for long-term wins.
Order TrackingFrom trust-building to sales-boosting
Eliminate WISMO by keeping customers in the know at every step. Turn pre-parcel anxiety into more trust, more visits, and more sales.
Returns & ExchangesReturns that rescue your sales
Don’t let a single buyer leave disappointed. Offer flexible options that they appreciate, and earn your brand a second chance to shine.
Shipping ProtectionGuard every order. Keep every promise.
Even when deliveries fail, your brand doesn’t have to take the hit. Offer simple shipping protection to keep customers calm and confident.
Loyalty & ReferralsSpark love and lock in loyalty
Make your top customers feel special with curated perks and experiences, so they stick longer and love being part of your brand.
Grow beyond checkout. Never slow down.
AI that moves the needle
Give every customer a hyper-personalized journey, so they feel truly understood and become more connected with your brand.
Empowering the world’s leading Shopify Plus brands
Explore real-life success stories of brands like yours and discover what’s possible for you.
Working with over 20 carriers and shipping to more than 70 countries, Depology's support team was overwhelmed by "Where is my order?" inquiries, because long international shipping times caused anxiety and confusion.
To solve this, Depology implemented Order Tracking. As a result, support requests dropped sharply. The team saved over 1,000 hours each month. Most importantly, customer satisfaction scores also increased.
One platform for all your customer retention needs
Delight customers at every post-purchase touchpoint. Build trust and drive loyalty to fuel long-term growth.
Turn post-purchase into more purchasesDeliver a branded tracking experience that boosts repeat purchases by 27%
Eliminate “Where is my order?” inquiries with real-time updates. Turn visits into sales opportunities instead of sending customers to carrier websites.
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Make returns simple and profitableStreamline returns management, reduce costs, and recover 57% of lost sales
Every return is costly. Don’t let returns drain your profits. Provide flexible exchanges and store credit options to preserve cash flow.
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Reduce risk, not your marginsMinimize losses and support tickets with reliable shipping protection
Offer opt-in protection at cart or checkout to boost buyer confidence. Cover the costs of refunds, reshipments, and chargebacks, and get claims resolved within 48 hours.
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Make every shopper feel ready to buyBuild trust and boost sales with authentic reviews & social proof
Automate review requests and incentivize high-impact UGC. Let customers do the talking for you, enhance trust, and increase purchase likelihood by over 200%.
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Give customers more reasons to stayBuild a loyalty program that keeps customers motivated and lifts CLV by 45%
Encourage shoppers to return with enticing rewards, VIP tiers, and referral bonuses. Convert them into die-hard fans who spread the word and secure a steady revenue stream.
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At the forefront of the industry and in the hearts of customers
15,000+ reviews
With over 15K reviews, Channelwill ranks among the most popular Shopify app developers.
4.9-star rating
We maintain a 4.9-star average on both the Shopify App Store and G2. Brands rely on us for daily operation.
Built for Shopify
All our major apps meet Shopify’s highest standards for performance, reliability, and seamless integration.
24/7 customer support
Our support team spans eight countries. Whenever you need help, a real person is ready to assist.
Your go-to hub for smarter ecommerce growth
See real results of brands like yours in a quick demo
Want to learn more about Channelwill’s proven solutions? We can't wait to hear how we can help. Our team is at your will, 24/7.
Customers Worldwide
Yearly Impacted Revenue